Privacy policy

Privacy Policy

Last Updated: March 2026

Welcome to Wyldforest ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (wyldforest.com), book a foraging tour, buy a gift card, or subscribe to our newsletter.

1. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked to you ("Personal Information"). The categories of Personal Information we may collect include:

  • Identifiers: Name, email address, phone number, and billing/shipping address.

  • Commercial Information: Records of tours booked, gift cards purchased, and payment history (note that all payment processing is handled securely by our third-party payment processors like Stripe or PayPal; we do not store full credit card numbers).

  • Internet or Online Activity: IP address, browser type, operating system, pages visited, and how you interact with our website.

2. How We Use Your Information

We use your Personal Information for the following business purposes:

  • To process your bookings, payments, and gift card orders.

  • To communicate with you regarding your upcoming tours, weather updates, or location changes.

  • To send you marketing communications and our newsletter (you can opt out at any time).

  • To improve our website functionality, analyze user trends, and enhance our services.

  • To protect against fraud and ensure the security of our website.

3. How We Share Your Information

We do not sell your Personal Information. We may share your information with:

  • Service Providers: Third-party vendors who help us operate our business, such as payment processors, email marketing platforms (e.g., Mailchimp), and website hosting services.

  • Local Guides: We share your name and contact info with our local foraging guides solely so they can manage the tour and contact you in case of last-minute changes.

  • Legal Obligations: We may disclose your information if required by law, court order, or governmental regulation.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to track activity on our website and hold certain information (like keeping items in your cart).

  • Analytics: We use tools like Google Analytics to understand how visitors interact with our site.

  • Do Not Track Signals: Some web browsers have a "Do Not Track" (DNT) feature. Currently, our website does not respond to DNT signals. You can, however, disable cookies through your browser settings.

5. Your Privacy Rights (Including California CCPA/CPRA)

Depending on your state of residence (such as California, Virginia, Colorado, etc.), you may have specific rights regarding your Personal Information:

  • Right to Know: You can request details about the categories and specific pieces of Personal Information we have collected about you over the past 12 months.

  • Right to Delete: You can request that we delete your Personal Information, subject to certain exceptions (e.g., if we need to keep it to complete a transaction or comply with legal obligations).

  • Right to Correct: You can request correction of inaccurate Personal Information.

  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise any of these rights, please contact us at contact@wyldforest.com.

6. Children's Privacy (COPPA)

Our website and services are not directed to children under the age of 13. We do not knowingly collect Personal Information from children under 13. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us immediately so we can delete it.

7. International Data Transfers

Wyldforest operates globally. If you are accessing our website from the United States, please be aware that your information may be transferred to, stored, and processed in Europe (e.g., Germany or Switzerland) where our servers and central operations are located.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Wyldforest GmbH Hirtenweg 22 76287 Rheinstetten, Germany Email: contact@wyldforest.com